InnoSpace Building, Office 102, First Floor, iTowers CBD, Gaborone, Botswana
InnoSpace Building, Office 102, First Floor, iTowers CBD, Gaborone, Botswana
People First, Always

We Don't Just Deliver Vehicles โ€” We Deliver an Experience

Great vehicles matter, but they're only half the job. What actually defines CTI is how it feels to work with us โ€” from your first call to the day you drive away.

Quality Vehicles, As a Baseline

Every vehicle we source passes an independent inspection and our 6-Year Japanese Standard before it's ever offered to you. That's the starting point, not the finish line.

  • Verified condition at origin
  • Age and mileage standards enforced

A People-First Experience, Every Step

What clients actually remember is how it felt to work with us: someone who answers the phone, explains things plainly, and treats a large purchase with the seriousness it deserves.

  • One named consultant, start to finish
  • Plain-language updates, no jargon
  • Calm, unhurried handover at iTowers
  • Support that continues after you drive away
Client Stories

What Our Clients Say About Working With Us

Real feedback from buyers who've been through the full process, start to finish.

โ˜…โ˜…โ˜…โ˜…โ˜…

My consultant called me back within the hour, every single time I reached out. That kind of responsiveness is rare when you're spending this much money.

TM
Thato M.
Fleet Owner, Francistown
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I didn't feel like a transaction. Someone actually walked me through every cost and every stage before I paid a single Pula.

KS
Karabo S.
Private Buyer, Gaborone
โ˜…โ˜…โ˜…โ˜…โ˜…

The handover at iTowers felt like collecting a car from a proper dealership, not a stranger in a parking lot. That mattered more than I expected.

NP
Neo P.
Operations Manager, Lobatse
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There was a small delay with my shipment, and instead of going quiet, they called me first to explain. That honesty is why I'd use them again.

BR
Boago R.
Small Business Owner, Maun
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I've imported vehicles twice before through other agents. This was the first time I actually understood what I was paying for.

MK
Mpho K.
Private Buyer, Gaborone
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Even after the sale, when I had a question about my registration papers, they picked up and sorted it out the same day.

LT
Lorato T.
Fleet Buyer, Gaborone
Tell Us About Your Experience

Leave Your Feedback or Testimonial

Whether it went perfectly or you think we could do better, we want to hear it directly.

Rated by Real Clients

Our Google & Facebook Reviews

Independent, public feedback โ€” not curated by us.

Google Reviews

4.8โ˜…โ˜…โ˜…โ˜…โ˜…
Based on 214 public Google reviews
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"Handled everything from Japan to my driveway in Gaborone without a single surprise fee."

โ€” Refilwe B.
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"Professional office, professional people. Exactly what you want when spending this kind of money."

โ€” Katlego O.

Facebook Reviews

4.9โ˜…โ˜…โ˜…โ˜…โ˜…
Based on 158 public Facebook reviews
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"Kept me updated on WhatsApp the whole way. Felt more like working with a friend than a company."

โ€” Tshepiso M.
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"Second bakkie I've bought through them. Same consultant both times, which says a lot."

โ€” Onkabetse L.
Stay Informed

Track Your Order

See exactly where your vehicle is, without needing to call and ask.

1
Sourced
2
Inspected
3
In Transit
4
Customs Cleared
5
Ready for Handover at iTowers
Why Choose Us

Why Clients Stay With CTI Car Group

Plenty of agencies can move a vehicle across a border. Here's what keeps clients coming back for their second and third import.

  • 1

    One consultant, every time

    The same person handles your account from quote to handover.

  • 2

    Same-day responses

    Calls and WhatsApp messages get answered the day they're sent.

  • 3

    Honest delay updates

    If something slips, we tell you before you have to ask.

  • 4

    A real handover experience

    Collect your vehicle at our office, not a random car park.

  • 5

    Support after the sale

    Registration or warranty questions don't go unanswered.

  • 6

    Feedback that gets read

    Every testimonial and review is read by our management team.

Common Questions

Frequently Asked Questions

What clients most often ask about working with us day to day.

Yes. One consultant is assigned to your account from the moment you request a quote, and stays with you through sourcing, shipping, clearance, and handover.
Because every vehicle is inspected and photographed before purchase, surprises are rare. If something genuinely doesn't match what was agreed, your consultant works with you directly to resolve it.
You can use the feedback form on this page, message us on WhatsApp, or call our office directly. Every submission is read by our management team, not just customer service.
Yes. Your consultant checks in after handover, and remains your point of contact for any registration, warranty, or documentation questions that come up afterward.
Yes โ€” the ratings shown here reflect our actual public review pages on Google and Facebook, which anyone can visit and read for themselves before deciding to work with us.
Yes. Use the waybill number and registered email you were given at dispatch to check your order's status online at any time, from Sourced through to Ready for Handover.

Experience the Difference for Yourself

Request a quote today and see what a people-first import process actually feels like.